Effective Date: 8/19/2024
1. Introduction
Welcome to Clark Outdoor Designs (“we,” “our,” “us”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This privacy policy outlines how we collect, use, and store your information when you visit our website, https://clarkoutdoordesigns.com, and interact with our services.
2. Information We Collect
- Personal Information: When you fill out forms on our website, such as contact forms or service requests, we collect personal information you provide, including but not limited to your name, email address, phone number, and any other details you choose to share.
- SMS Privacy: All categories of information collected exclude text messaging originator opt-in data and consent. This SMS-specific information will not be shared with any third parties and is used solely for communication purposes between you and Clark Outdoor Designs.
- Cookies and Browsing Data: We collect information related to your browsing behavior on our website, including cookies, which help us improve user experience, analyze website traffic, and personalize content.
3. How We Use Your Information
The information collected through our website is used solely for the following purposes:
- Communicating directly with you through digital platforms, including email and SMS.
- Managing and fulfilling your service requests.
- Enhancing your experience on our website by analyzing user behavior and improving website functionality.
4. Storage and Processing of Information
- ActiveCampaign: Information you provide through online forms is stored in our CRM, ActiveCampaign. This data is used exclusively for communication between you and Clark Outdoor Designs and will not be shared with any third parties.
- Third-Party Services: We may use third-party services such as Google Sheets and Zapier to assist with data automation and processing. These services are used solely for internal purposes and are governed by their respective privacy policies.
5. Data Retention
We do not have a specific retention period for the data we collect. Your personal information will be stored for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
6. Changes to This Privacy Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
7. Contact Us
If you have any questions about this privacy policy or the practices of Clark Outdoor Designs, please contact us at: customerservice@clarkoutdoordesigns.com.